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» Educational Qualifications
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Doctoral Degree » Graduated in 2020
TU Institute of Social Sciences Business AdministrationDoctoral Degree Thesis;
Mobil Bankacılıkta Müşteri Deneyim Kalitesinin Müşteri Tatmini ve Müşteri Sadakati Üzerine Etkisine Yönelik Bir Alan Araştırması: Edirne Örneği A Field Study on the Effect of Customer Experience Quality on Customer Satisfaction and Customer Loyalty in Mobile Banking: The Case of Edirne -
Associate`s Degree » Graduated in 2005
A.U. Banking and Insurance Program -
Bachelor`s Degree » Graduated in 1991
A.U. Faculty of Arts and Sciences Department of Statistics -
Master`s Degree » Graduated in 1998
» Academic Titles
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Assistant Professor » In 2023
Edirne Vocational School of Social Sciences
» Professional Experience
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Trakya University Rectorate
Doctor Lecturer » Ongoing since 06 February 2023 -
Edirne Vocational School of Social Sciences / Trakya University Rectorate
Lecturer Dr. » Between 13 October 2020 - 06 February 2023 -
Edirne Vocational School of Social Sciences / Trakya University Rectorate
Lecturer » Between 31 August 2006 - 13 October 2020 -
Gelibolu Piri Reis Vocational School / Çanakkale 18 Mart University
Lecturer » Between 09 January 2004 - 31 August 2006
» Publications
International Articles
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Effects of COVID-19 on the World Banking System (July 2022)
National Articles
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A field study on the effect of customer experience in mobile banking, quality, customer satisfaction and customer loyalty: Edirne example (August 2022)
» Courses Given
Business Management I and II
Business Mathematics
Capital Markets and Financial Institutions
Computer and Communication Techniques
General Business- Business I- Insurance Business
Introduction to Insurance
Liability Insurance
Maths
Non-Life Insurances I and II
Office Programs I and II
- Preparing and formatting documents, Using document control scripts, Adding and editing the document, Editing pages, Reviewing the pages, Outputting the document from the printer, Creating a table in the document, Making complex applications related to the document, Defining keyboard quick access functions, Preparing a resume, Writing a petition , Writing formal texts, Posting official texts, Creating tables and graphs, Calculating in tables.
Private Pension, Life and Health Insurance
Statistics
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